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Customer Care


Our offices are open Monday – Friday, 9:00am – 5:30pm. For all order and style enquiries, please contact us via email at customercare@needleandthread.com or by phone 0207 043 2363. Alternatively, if you do not wish to email us, please complete the online form below. We will respond to your enquiry as soon as possible.

We are not open on UK Bank Holidays or Weekends.

For all Press and Marketing enquiries, please contact our Press Office directly on press@needleandthread.com

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