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As part of our sustainability strategy, we are migrating away from single use, non recyclable materials, whilst also reducing the amount of packaging we send with your orders. Your sale order will be shipped in a fully recyclable bag, made from recycled plastic.
- UK DELIVERIES
We offer three UK Delivery options and Same Day for selected London addresses.
UK Standard Delivery is FREE - Deliveries will be made within (3 - 5 Working Days).
UK Next Working Day Delivery* is £5.95 for orders placed before 1.00pm, Monday - Friday. Orders placed on Friday afternoon or on the weekend will be dispatched on Monday for delivery on Tuesday. Excludes certain postcodes (Please see table below).
UK Saturday Delivery* is £5.95 for orders placed before 1.00pm Friday. Excludes certain postcodes (Please see table below).
* UK Next Working Day and UK Saturday Delivery exclude certain postcodes. See the table below for more details.
Please Note: Orders placed on the UK site in GBP for delivery to the US will be charged a £20 shipping fee. To enjoy free shipping to the US, please shop via our US store.
Area Post Code Aberdeen AB31-35 Aberdeen AB41-54 Argyll FK17-21 Argyll KA28 Argyll PA20-78 Argyll PH30-31 Argyll PH34-44 Argyll PH49-99 Arran KA27 Cornwall TR21-25 Dundee PH15-18 Northern Highlands AB36-38 Northern Highlands AB55-56 Northern Highlands HS1-9 Northern Highlands IV - ALL Northern Highlands KW0-14 Northern Highlands PH19-29 Northern Highlands PH32-33 Northern Highlands PH45-48
- INTERNATIONAL DELIVERIES
All international orders receive free delivery via DHL.
Delivery to a European country up to 2 working days Delivery to the rest of the world up to 5 working days
In some countries, there may be an additional customs tax that will need to be paid by the recipient, when receiving an item from the UK. These charges will be displayed at checkout.
- DELIVERY INFORMATION
Once your order has been dispatched, you will receive an email confirmation and tracking number. Whilst we endeavour to despatch your Needle & Thread purchase to you as soon as possible, we can only do this once our payment gateway, SagePay, have approved the payment. If for any reason your payment is rejected or not authorized then we will contact you via email to process the payment.
Parcels cannot be left in a safe place as a signature is required upon delivery. In the event that there is no-one available to sign for the parcel, our delivery partner will leave a card notifying you that delivery has been attempted. All further information on re-delivery can be found on this card. Any issues regarding delivery please contact: email@example.com
For UK deliveries, a re-delivery is charged at £5.95. For international deliveries, we will contact you once this has been calculated.