All international orders receive free delivery via DHL.
|Delivery to a European country
||up to 2 working days
||Delivery to the Rest of the World
||up to 5 working days
In some countries, there may be an additional customs tax that will need to be paid by the recipient, when receiving an item from the UK. These charges will be displayed at checkout.
Once your order has been dispatched, you will receive an email confirmation and tracking number. Whilst we endeavour to despatch your Needle & Thread purchase to you as soon as possible, we can only do this once our payment gateway, SagePay, have approved the payment. If for any reason your payment is rejected or not authorized then we will contact you via email to process the payment.
Parcels cannot be left in a safe place as a signature is required upon delivery. In the event that there is no-one available to sign for the parcel, our delivery partner will leave a card notifying you that delivery has been attempted. All further information on re-delivery can be found on this card. Any issues regarding delivery please contact: firstname.lastname@example.org
For UK deliveries, a re-delivery is charged at £5.95. For international deliveries, we will contact you once this has been calculated.